Hardware Installation & Maintenance
Installation, configuration, and ongoing maintenance of computers, servers, printers, and other devices..
- Remote and onsite support for PCs, Macs, printers, and mobile devices
- Assistance with software installation, updates, and troubleshooting
- Resolution of connectivity, performance, and user account issues
- Clear, jargon-free communication
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Help Desk & Technical Support
Fast, friendly troubleshooting and technical assistance for all your devices and software—remote or onsite.
- New device setup and configuration
- Hardware upgrades and repairs
- Preventative maintenance and cleaning
- Peripheral setup (printers, scanners, etc.)
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IT Consulting & Training
Expert advice on IT strategy, technology upgrades, and user training to help your team stay productive and secure.
- Technology assessments and recommendations
- IT budgeting and planning
- End-user training sessions (in-person or remote)
- Ongoing support and technology roadmaps
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Software Installation & Updates
Installation, configuration, and regular updating of operating systems and business applications.
- Operating system installation and upgrades
- Business and productivity software setup
- Patch management and security updates
- License management and compliance
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Network Setup & Management
Design, installation, optimization, and monitoring of wired and wireless networks to ensure reliable connectivity.
- Home and office Wi-Fi setup, expansion, and troubleshooting
- Router, switch, and firewall configuration
- Network performance monitoring and optimization
- Guest networks and secure remote access (VPN)
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